How can we help?

For faster help, include your account email and, where relevant, your gift or render reference.

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Common help topics

Gift still processing: include the render reference.
Unable to access a gift: include the redeem link, not your password.
Payment or coin issue: include your Paystack reference.
Email verification: check Spam/Junk before contacting us.

Security note

Never send your password, bank card number, OTP, or API key to Support.